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Fix XLSX exports for some languages
We've had reports of XLSX exports containing broken characters for specific languages, such as Swedish and Turkish. We're looking into this and working on a fix.
Increase in search errors
We're seeing an increase in search errors over the last couple of days. We're looking into why this is happening and working on a fix.
Guest searches at 0 for new users
Multiple reports up until today 28th Aug of users visiting the site for the first time, on home internet connections with no VPN and having “0” guest searches.
Showing English results incorrectly for international searches
User reported English results from AA when they had settings as “Netherlands / Dutch” for the search terms "seo", "pallets", "portofoon". The user is in the Netherlands and provided screenshots of these search terms which showed results in Dutch, not English. I confirmed: 1) AlsoAsked does return results (incorrectly) in English 2) Using Netherlands VPN on Google.nl on my machine does return results in English for some queries (“pallets”) and “No Results” for terms such as “portofoon” 3) Other competitors do return correct dutch results for the same search terms, as user is wanting. Possible thoughts: Related to scraping change re: Timeline?
Browser back button reported not working on older Chrome version
Chrome 109.0.5414.120 (32 bit) / Windows - user reported back button not working from pricing page
"You do not have enough credits remaining" message not appearing on some Chrome versions
User reported on Chrome 109.0.5414.120 (32 bit) / Windows. Clicking “Live Search” while having 0 guest credits did not do anything. Video attached.
XLSX exports are broken
There's currently an issue with exporting XLSX files, we're working on a fix.
Consective bulk searches use the first CSV
We've had a report of a bug where performing a bulk search, and then subsequently uploading a new CSV for a second bulk search, will incorrectly perform that second bulk search using the terms in the previously uploaded CSV.
Free credits aren't being reset
We've had reports of free credits not resetting since the 9th February. We're looking into what's causing this and working on a fix.
Redirects after logging in or registering are not working
We've found an issue where redirects aren't happening when logging in or registering, which is causing issues around team invites. As a workaround for joining teams, ensure you're logged in when accepting a team invite. We've identified the issue and are working on a fix.
Searches with terms longer than 1000 characters will fail
We've found a bug where searches with terms longer than 1000 characters will fail, we've identified the issue and are working on a fix.